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Citrix Virtual Apps and Desktops, previously known as XenApp and XenDesktop, have been widely adopted by organizations for a variety of …
Citrix DaaSFormerly Citrix Virtual Apps and Desktops / XenDesktop & XenApp
Starting at $375
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What is Citrix DaaS?
Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.
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Pricing
Virtual Apps
$375
Cloud
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Service continuity support for Android devices
YouTube
Service continuity support for browsers (Workspace for Web)
YouTube
Instructional Demo - Steps to cloud migration
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Citrix DaaS?
To meet the needs of an increasingly flexible workforce, organizations are turning to desktop as aservice (DaaS) and VDI solutions to provide high-performing, adaptive workspaces. Citrix DaaS modernizes IT with a secure cloud solution to quickly deliver apps or desktops from any cloud or datacenter worldwide.
With Citrix DaaS, IT can seamlessly deploy and manage hybrid work environments to increase business agility and deliver an enhanced user experience at scale. Built-in Citrix high-definition HDX technologies increase productivity, providing real-time network and performance optimization for even the most demanding 3D, voice, or video applications. Enhanced security and policy controls protect sensitive data to securely deliver vital resources anywhere to any device.
With Citrix DaaS, IT can seamlessly deploy and manage hybrid work environments to increase business agility and deliver an enhanced user experience at scale. Built-in Citrix high-definition HDX technologies increase productivity, providing real-time network and performance optimization for even the most demanding 3D, voice, or video applications. Enhanced security and policy controls protect sensitive data to securely deliver vital resources anywhere to any device.
Citrix DaaS Competitors
Citrix DaaS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.
Reviewers rate Implementation Rating highest, with a score of 9.
The most common users of Citrix DaaS are from Enterprises (1,001+ employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Citrix Virtual Apps and Desktops, previously known as XenApp and XenDesktop, have been widely adopted by organizations for a variety of use cases. Users have found that this software provides seamless access to virtualized desktops and applications across multiple satellite locations, enabling teams to work collaboratively and efficiently. It has also been deployed in data centers, supporting various clients and applications including published desktops and development applications.
One of the key benefits of Citrix Virtual Apps and Desktops is its ability to facilitate remote work. Many organizations have relied on this software to provide their employees with secure access to desktops and applications from anywhere, ensuring business continuity even in challenging circumstances such as during the Covid-19 pandemic. Call center agents, testing teams, and general remote workers have leveraged this solution to maintain a strong security posture while enjoying a good user experience. Contractors, consultants, and remote workers have also found secure remote access through Citrix Virtual Apps valuable for their specific needs.
Another noteworthy use case of Citrix Virtual Apps and Desktops is its ability to provide remote desktop access to applications and servers, reducing infrastructure costs and eliminating the need for a dedicated data center. By giving users the flexibility to connect to business applications, utilities, and production servers remotely, the software streamlines IT operations while cutting down on maintenance efforts. Moreover, it has proven beneficial for organizations handling sensitive data or those seeking to provide offshore developers with secure access to internal company resources.
Overall, Citrix Virtual Apps and Desktops have addressed the diverse needs of businesses across industries. From ensuring seamless collaboration between distributed teams to enabling secure remote access to critical resources, this software has become an integral part of many organizations' IT infrastructure. Its ability to provide fast connections, improve efficiency, reduce costs, and enhance productivity has made it a preferred solution for various use cases within enterprises globally.
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Reviews
(1-18 of 18)Companies can't remove reviews or game the system. Here's why
I'm working for a Citrix Platinum Solution Advisor (CSA) and Citrix Service Provider (CSP). We have used and resold Citrix Solutions for a long time (20 years+) and have deployed it within many customers' infrastructures. Citrix Virtual Apps & Desktops is used to publish and secure virtual desktop or server-based sessions to local and remote users, with advanced functionality like rich graphics and audio, and great user environment personalization.
- Best performance on low bandwith or big latency.
- Great user experience
- Use it on any device, anywhere
- Easy management
- Secure platform
- Licensing is complex, no more option to buy license (only subscriptions).
- Citrix should stop renaming every product and suites regularly.
- More fair pricing (solutions can be very expensive).
July 12, 2022
Citrix Virtual Apps and Desktops Remote Work
I used Citrix Virtual Apps and Desktops at my previous company for remote work, or telecommuting when not going into the office in person. It addresses the problem of not having to commute to the office. Users of Citrix Virtual Apps and Desktops are able to access nearly everything they would be able to if they were in the office as long as they have access to the internet.
- Access to their work remotely.
- Good customer support.
- Easy to login to the system.
- Better mobile app access and functionality.
- High cost of using this service.
- Service connection issues can lag at times.
July 12, 2022
Citrix - you got it all in one applications access
We are using it for connecting to business applications, utilities and production servers. It is releasing the user from installation and maintenance of business applications. From security point of view, it allows to centralize the access to production applications so the management of access/open ports become an easier task. From help desk point of view, the support of the applications become also an easier task since there are no more various of "local issues" To summarize, when you are using Citrix Virtual Apps and Desktops for connecting to business applications and servers, you are getting a smooth feel like you are working on local app that someone is always maintaining.
- Maintaining centralize access to all business applications without the need to worry of firewall/proxy configuration.
- You are getting the feeling of working on local application without the need to install/configure/maintaining the applications
- Access to production servers without the need to move between several remote desktop hops.
- In my experience, file sharing is not working well, when you need to copy or access files from your local to Citrix Virtual Apps and Desktops, it is performing very bad
- Maybe add support for managing the applications in a folder structure to make it easier to find your application.
- It is working like a sandbox but with it, installation of apps on the Citrix desktop not always act like installation of apps on local machine.
Citrix Virtual Apps and Desktops allow both desktop and applications virtualization and centralize management. We use Citrix to run legacy applications and cut down on support cost.
- Centralize management of application and desktop
- Offline ability
- Low bandwidth connection
- Setup of server farm is complex
- Cost
June 02, 2022
XenDesktop thoughts found here
We use XenDesktop as a global solution for our company's users to access resources in several different regions. It allows our users to work closer to where their applications and data are opposed to trying to access those resources directly from their endpoint device.
- Flexibility to find the best configuration for your company's needs.
- Good options/tools for managing the environment.
- Suite of products that support XenDesktop like Storefront and NetScaler.
- Well established company in Citrix that has been developing this technology for over 20 years.
- While you can present multiple global sites in one pane of glass to users, from an administrative standpoint they must be managed separately.
- XenDesktop is more complex than previous Citrix products (XenApp).
July 07, 2021
Citrix for small business
We've used Citrix Desktop since moving from microsoft terminal services 14 years ago. It's been a relatively solid and secure platform to allow the firm's attorneys to access all systems and network as long as they have an internet connection. We've upgraded over the years and are currently looking at a new build. Administration is not bad but the skill set needed to install and configure is above my knowledge level. My most common end user complaint is from the people that save the world on their desktop; I do not sync with their office machines due to potential software licensing issues.
- Secure - several layers
- Ease of use - just log in to the web portal
- Great support when I do have an issue
- I wanted to expand use for the COVID quarantine and work from home directive, but Citrix refused to allow temporary or short term licenses
- Licenses are very expensive
- Implementation and configuration does require a high end skill set
July 01, 2021
Citrix Virtual Apps and Desktops enables WFH!
Citrix Virtual Apps & Desktops is a great program management tool and is widely adopted across my 25k+ employee company. We use the tool for many reasons. It really solves the problem of being able to access your desktop and applications remotely, as well as organizing programs in a safe and secure manner. It has a very user-friendly interface and logging on is very seamless. In the last year of working completely remote there has only been 1 or 2 issues in accessing the portal and they are normally corrected immediately.
- accessing your work computer on the go
- ease of logging on
- high adoption across multiple users
- bookmarking the landing page could be easier
- better mobile app
- quicker log on speeds
We use Citrix Virtual Apps and Desktops (formerly XenDesktop) to deliver virtual apps and desktops to our whole organization. We have a subset of employees who work entirely remotely from our corporate office, and they use the system for all access to our on-premise apps. We have another subset of employees who work at the Corporate office, and they use Citrix Virtual Apps and Desktops (formerly XenDesktop) to access a few apps that are only available via virtual access as well as remote access when away from the office. It solves a lot of business issues, including letting us share Apps to older machines, centralizing applications for better management, and allowing users to have common desktops regardless of what device they are using to access our apps.
- Using Citrix Virtual Apps and Desktops (formerly XenDesktop) allows you to do a one to many deployments with apps. Whether you stream them to desktops or host them via web protocols, you can install it once and allow many to use.
- If you want to minimize IT resources, you can use this program to produce virtual desktops that can be static or allow users to change as needed. There is no need to go to each desk to fix issues with their desktops when they are all centralized and managed via Citrix Virtual Apps and Desktops (formerly XenDesktop).
- Citrix Virtual Apps and Desktops (formerly XenDesktop) has a great protocol (HDX) that minimizes bandwidth needs allowing you to use Citrix Virtual Apps and Desktops (formerly XenDesktop) to offices or devices with slower internet connections.
- Citrix Virtual Apps and Desktops (formerly XenDesktop) has a great management interface that allows granular control over all your apps and desktops.
- Users can bring their own device, whether a mobile or PC type.
- Citrix Virtual Apps and Desktops Formerly XenDesktop) does have a bit of a learning curve and can get complex at times.
- Pricing on the system can be a little steep for large deployments considering it is an add on to MS Terminal Services/RDS.
- An issue that is probably not Citrix Virtual Apps and Desktops (formerly XenDesktop) specific, but since these are virtual apps if used on a connection that has high latency or frequent internet drops users can become frustrated. Unlike true web services, users do require a solid internet connection. Slow is ok; latency is not.
December 27, 2019
High Quality VDI Solution
We use this Citrix Virtual Apps and Desktops for our remote workforce and work from home staff. All departments use Citrix Virtual Apps and Desktops however some are not fully able to utilize it due to their roles. It is worth mentioning that we also use Citrix ADC to facilitate secure remote access to our Citrix environment.
- It has a really good end-user experience when using desktop features.
- It's easy to use Citrix Storefront.
- Optimization for audio and video is not the best.
- Logging is very weak and makes it hard to troubleshoot issues.
January 25, 2019
High performance and ease of management
We use XenDesktop across the organization to bring high performance to an application whose client would otherwise operate far too slowly across the WAN link from our central data center. The management of the solution is the biggest reason we continue to use it because it requires low effort to maintain and the support is very good.
- Management of the entire solution is central and intuitive.
- Printing is simple and easy to manage.
- Deploying the client and updating it are a challenge at times.
We use XenApp to publish all our global applications for remote access from anywhere and any device with an internet connection. It centralizes our data in US and Europe while allowing access from over 40 countries easily and securely with minimal technical support for users. It ensures our users have the latest applications they need and collaboration data is centralized securely while accessing the workflow over the internet. Because of the HDX (formerly ICA) protocol, the required bandwidth is low which is essential for our remote users in satellite locations. When there is a published application update, there is minimal downtime and we can be sure all our users have the latest and same version of published applications on XenApp because the update is done in the data center where XenApp servers are located as opposed to user desktops and laptops.
- Excellent for remote satellite users with low bandwidth and high latency connection.
- Keeps data and applications secure in the data center as users are only getting "screenshots" of the application and mouse/keyboard inputs.
- Platform agnostic allowing users to access from Apple OSX, iOS, Android devices, Windows, and Linux.
- Allows increase user density when applications are installed on centralized servers as opposed to on user desktops and laptops.
- Can be expensive for medium and small companies since there is additional cost of Windows OS and RDS cal licenses still needed in addition to XenApp.
- Frequent version updates (every 2-3 months) can make admin/engineer job difficult to keep the environment stable.
- Upgrade from 6.x to version 7.x is a dramatic change and a challenging task. There are product name changes too that cause confusion in the industry.
- Citrix tier 1 support is hit or miss, but specific product support such as Netscaler or PVS are great.
March 24, 2017
WhatsApp; it's XenApp!!!
For our configuration, XenApp is available for the entire organization using security group permissions. I allow access by user for our current structure however have implemented and managed XenApp via GPO which works quite well.
- Remote accessibility is a huge plus with users on various devices that are supported. i.e. PC's, tablets, smart phones (most makes/versions)
- Implementation; allowing access without the need to install software on a users device. Once requested permissions are granted and the user can start pretty seamlessly regardless of devices specifications or licensing hiccups.
- Easily determine users connecting to specific applications to better scale growth; determining upgrade costs and licensing needs.
- Local resource redirection is easily manageable from both end user and IT management.
- Supported version and upgrades. These can become cumbersome for IT management to speck out and plan for multiple users. This delays upgrades which then prevents Citrix Support for outdated versions. (IT knows this across the board all too well)
- Configuring custom or non mainstream applications can be a strain during implementation.
March 23, 2017
Citrix XenApp works for us.
Right now XenApp is being used by our department, but it will soon be rolled out to other departments within the organization. It addresses the problems of working remotely and securely.
- Centralize control and reduce application management costs.
- Deliver Windows and other business apps to workers on any device.
- Workers are able to use devices they already own (BYOD), which cuts costs of buying new hardware.
- Cost - Licensing costs are not cheap.
- Local printing is not installed by default. It took some time getting printing set up for each individual user.
- Application compatibility is an issue when Citrix XenApp is updated, we were forced into purchasing not only an update, but also new office software.
February 28, 2017
Citrix VDI
We use XenDesktop for the whole organization. The business problem it address is that we are in the process of using XenDesktop for remote access with NetScaler Access Gateway so we can shutdown our VPN. The reason [for this] is so we don't have to open a hole into our network with a VPN. Since XenDesktop is just a screen refresh it solves the security issue on that front. We also use XenDesktop for fast roll out since upgrading and patching is done on one master image. On the client side we use Wyse Zero client. Using all these technologies helps streamline IT as a whole to cut costs in the long run. We can focus on backend projects instead of fixing physical computer issues.
- Remote access. Even with high latency, HDX helps with working no not so ideal situations
- PVS server lower IOPS and faster image management
- USB redirection is a nice for remote users
- Technical support is lacking.
- Flash or HTML Videos lag with Zero clients.
- Support cost is expensive when their support is really poor.
April 29, 2016
XenApp in Your World
We use XenApp to publish internal applications to end users without having to install 10-24 different applications on each computer. By doing this we have a central location with all of our applications. We can easily maintain and update the applications from one location (our data center). It is used for everyone in our company. It also is great that we can access our applications at home securely.
- Load balacing
- Scalability
- Remote Access
- Management of Applications and Users
- XenApp 7 is a lot different than previous versions of XenApp. There is more configuration needed for it to work than before.
- Easier way to shadow application sessions.
- Cost is high for the licensing.
October 09, 2015
XenDesktop - The answer to most of your end user problems.
We've used XenDesktop across the whole organization to solve a few challenges. Initially it has been set up as a solution for the remote offices to address the latency issue. Later it has expanded as a disaster recovery solution when deployed with Citrix Access Gateway, which later has been replaced by the NetScaler product.
- Great for remote office deployments as it usually resides in the same data center as the servers and provides much quicker access to the resources avoiding high latency that is common on the intercontinental connections
- Good choice for the DR as it can be migrated between the data centers if needed.
- Good solution for remote access providing extra security over a VPN connection.
- Using XenDesktop on a non computer device is a bit cumbersome.
- Not ideal for traveling users, who would need to work offline and carry a laptop with them to be able to use the XenDesktop.
October 08, 2015
Citrix XenDesktop 7.6 Rocks!!!
XenDesktop is primarily being used by our IT, operations and off source resources. We are looking to expand it to other business units in coming months. XenDesktop facilitates us to deliver the same desktop environment from any device, anywhere over any type of network. It provides secure access to our enterprise desktop offerings whether it is VDI or RemotePC.
- Key strength lies in Citrix's proprietary protocol ICA/HDX. It can handle traffic over high latency network very well.
- New FMA (Flexible Management Architecture) is a unified platform to deliver virtual desktops, application & physical PC access.
- XenDesktop is Hypervisor agnostic. We can run it on VMware ESX, Citrix XenServer or Microsoft Hyper-V.
- Support for webcam & softphone.
- Definitely want to see improvement & bug fixes in RemotePC access.
- Offline VDI & application access to offset threat from Microsoft's Direct Access technology.
October 06, 2015
Real Life Citrix Experience from a Citrix Service Provider
We are a Citrix service provider and with Citrix, we deliver a hosted virtual desktop to our clients. Citrix XenDesktop allows us and our clients to seamlessly work from any location, with any device. We have several Citrix farms (sites), and utilize most, if not all, of the Citrix features.
- Delivery of a virtual desktop across a high latency/high packet loss connection: When Citrix introduced Framehawk, we were excited to get it into production. The feature seems to work pretty well, but even the base implementation, when correctly configured, works well across the WAN.
- Access Interface: When users access the Web front-end or Receiver interface, it is a visually pleasing experience and invites users to connect to "Work".
- Scalability: Citrix allows us to scale our deployments in a quick and easy way with Machine Creation Services (MCS), or Provisioning Services (PVS). We have many small clients with dedicated images and with MCS we can give them the benefit of a fresh "Golden Image" without the added cost of additional servers.
- File accessibility: Currently, Citrix offers the ability to transfer files to and from their virtual desktop via client mapped drives. This works ok, but can be clunky and a little slow at times. ShareFile is a good segueway, but can be a little cumbersome to set up in a Hosted-Shared environment.
- Offline access: With XenClient, users can run offline instances of virtual machines and still get the benefit of the virtual machine managed from the datacenter. The process isn't very seamless and could be more integrated into XenDesktop. If a XenDesktop virtual desktop could be delivered to a users local machine and then cached, that would be a great solution.